More than 100 billion euros in economic losses: that's the impact of the fragmented electronic communications services market, says a report by WIK Consult. The study was carried out for ECTA (European Competitive Telecommunications Association) and INTUG. It concludes that EU-level regulatory action is needed to tap the full potential of the Digital Single Market for businesses and productivity.
In the survey, nearly 70% of business end-users said they preferred to purchase telecoms services from a single provider covering multiple countries. However, most added that in reality this was not usually a practical option. They are concerned about the fragmented regulation of business service products across Europe, which seriously impacts their ability to use seamless cross-border services.