13:00 Welcome coffee
13:30 Introduction: Participants’ expectations around the table
Ann Guinée, Project Manager, Beltug (English)
13:45 Shadow IT at ACV-CSC: controlled creativity
Johan Vandewalle shares how the company avoids or controls Shadow IT. He discusses the role of cloud, and sheds light on how the organisation avoids crippling mobility and creativity, with an approach built on strong regional development with decentralised responsibilities, combined with a centralised IT structure.
Johan Vandewalle, IT Manager, ACV-CSC (Dutch)
14:15 Q&A: Your questions, your experience
14:30 Shadow IT: keep your friends close and your enemies closer
The usage of 'cloud tooling' in all kinds of team work has expanded enormously in all organisations, and is still growing. These (mostly free solutions) are quick and easy to deploy, and are highly flexible for the users. On the other hand, it remains far from optimal to bring in these types of tooling without any restrictions. So how does Colruyt maximise the advantages, but still keep an eye on the risks, both to security and efficiency? Evert Steenhoudt shares his vision on Shadow IT in general, and how Colruyt manages the advantage and risks.
Evert Steenhoudt, Responsible Information Security & Privacy (CISO), Colruyt Group (Dutch)
15:00 Q&A: Your questions, your experience
15:15 Coffee Break
15:30 Combatting Shadow IT by building a strong relationship with business
Based on their experiences at Partena, our speakers share their vision and approach on:
- Opportunities & issues with Shadow IT
- Playing 'Good Cop / Bad Cop'
- Building the business relationship
Jeroen Demesmaeker, IT Customer Relationship Manager, Partena (English)
Paul Loonen, CISO, Partena (English)
16:00 Q&A: Your questions, your experience
16:15 Love to hate it! The Shadow IT conundrum
According to Pieter Corneillie, trying to stop Shadow IT is like trying to boil the ocean: you’ll just end up with a large utility bill! How can we get this beautiful, wild but dangerous beast under control? And why should we? Pieter Corneillie shares his insights and best practices from the College of Europe. Spoiler: GDPR has a role to play...
Pieter Corneillie, ICT Director, College of Europe (English)
16:45 Q&A: Your questions, your experience
17:00 Wrap up & Closing drink