13:30 Welcome coffee
14:00 Introduction: Participants’ expectations around the table
Danielle Jacobs, General Manager, Beltug (English)
14:15 Robots to the rescue to monitor your business
Traditional monitoring systems are good for identifying incoming alerts, and provide a clear insight into the health status of the individual IT systems. But an IT infrastructure contains many different components, and we need to know if the business is running correctly and all processes work.
In this eye-opening talk, Ulrik Van Schepdael will present how software robots enable such ‘business monitoring’ and enterprise mobility management, with a focus on mobile.
Ulrik Van Schepdael, Founder, mobco (English)
14:45 Q&A: Your questions, your experience
15:20 How to get started, and what to consider? With case: Belfius
When getting started with a software robot project, there are a number of things you need to consider. Edle Everaert will share her extensive experience, explaining how to get started, who to involve, the ethical questions to pose, how to ensure compliance, and more. And Emmanuel Smoos will illustrate with examples from the real-life case of Belfius.
Edle Everaert, Senior Executive, Accenture (English)
Emmanuel Smoos, Director Corporate Office COO & Procurement, Belfius (English)
15:50 Interactive discussion
Bring your questions to the table:
- How to start a pilot
- Which questions to ask your IT provider
- How to find a provider with experience
- How to consider the ethical elements from machine learning
16:30 Wrap up & Closing drink