We're only human: the critical element on your digital path (N-sight)

Location:Business Faculty, Brussels


While the digital transformation is driving us towards tools promising greater efficiency, productivity, insights, collaboration, etc., they won't get a company very far if employees don’t use them. That means we can never forget the human element in the story.


So you have to ask yourself: does your staff adopt these tools and use them to their fullest capacity? Do they truly leverage the new possibilities? And how do you support and guide them to embrace the new tools and increase their engagement?


During this session, we'll hear three real cases:  how Nippon Gases embedded adoption in its transformation vision, how employee accceptance of mobile devices and apps is increasing efficiency at Seris, and the success and failure factors experienced by SDWorx. Then, work21 takes on change management and adoption.


Feel free to pass this invitation on to your colleagues who would be interested in this topic.


*Beltug is offering Crowdbeamer streaming at our events, so that every participant can get the most from our speakers' expertise. Just download the free app, and then during the presentation you can see the current slide on your mobile device and annotate notes!





Business Faculty
Sint-Lendriksborre 6
1120 Brussels (Neder-Over-Heembeek)



13:00 Welcome coffee


13:30 Introduction


Ann Guinée, Communication Manager, Beltug (English)


13:45 Case: Workplace NEXT - A compelling transformation


In this real-life case, we’ll get insight in the motivation and vision for an identity and collaboration platform transformation. And we’ll find out about the user adoption strategies applied to achieve a compelling change under time constraints.


Gianni Cairo, IT Service Delivery Manager Europe, Nippon Gases (English)


14:15 Q&A: Your questions, your experience


14:30 Case: Successes and challenges in business transformations


According to some sources, as many as 7 out of 10 transformation programmes fail to carry through their objectives (Scott Keller and Colin Price, Beyond Performance: How Great Organizations Build Ultimate Competitive Advantage. 2011). So let's have a look at the most relevant success factors and challenges when rolling out a change programme, from the digital and the human angle.


Frederik Somers, Transformation Officer, SD Worx (English)


15:00 Q&A: Your questions, your experience


15:15 Short coffee break


15:30 Case: Mobile devices and apps at Seris


At Seris, the usage of mobile devices and apps has clearly resulted in higher efficiency of operations and processes.  We‘ll take a guided journey through Seris' real-life experience, with insights into the risks of unmanaged devices in the field.


Stijn Verheyden, Project Manager, Seris (Dutch)


16:00 Q&A: Your questions, your experience


16:15 (R)evolution in the user adoption of digital tools


Change management and adoption, by implementing a new way of working with digital, is crucial for the success of an IT project. Start with the effect of the change you would like to achieve, not the tool, we’ll learn in this presentation.

Gonny Vink, CEO, work21 (English)


16:45 Q&A: Your questions, your experience


17:00 Wrap up & Closing drink


18:00 End