13:30 Welcome and introduction
Ann Guinée, Communication Manager, Beltug (English)
13:40 Case: Supplier Relationship Management in the COVID era - sharing experiences
With the disruption due to COVID-19, Agfa has been rethinking supply chain value, especially the parts that seem to be outside of their control: suppliers and their sub-suppliers. We’ll find out how ensuring the reliability of the complete supply chain in these difficult times became one of the key expectations of Supplier Relationship Management at the company.
Piotr Dokurno, DR Purchasing Manager, Agfa (English)
14:10 Case: Software Vendor Relationship Management
To build and foster fruitful partnerships with large software vendors (Microsoft, SAP, Salesforce, etc.), it is important to act in full knowledge of two parameters: the supplier’s market position and its strategic importance to your organisation. The Vendor Management function must be empowered to act as a clear representative of all your interests with these vendors, with sufficient executive endorsement on occasion. At the same time, Vendor Management needs to build a strong internal network across technical and business stakeholders to coordinate on strategic issues both from a Customer and Supplier point of view. In this presentation, we will pick up some practical examples of how to navigate these murky waters and make the most of a 'vendor lock-in' scenario with software vendors.
Robert Bencze, Group Head of SAM, Eurofins (English)
14:40 Case: ICT vendor management at Colruyt Group
Across 4 themes, we will learn about Colruyt's approach to managing the vendor ecosystem:
- Vendor vs business partner
- Vendor management vs technology approach/choices
- Category collaborations (preferred, best of breed, etc.)
- Creating impact on the business partners
Jean-Pierre Monné, BP&S Staff IT Member, Colruyt Group (English); Erwin De Vogel, Staff member IT/purchaser, Colruyt Group (English)
15:10 Wrap up