Beltug

Challenges for ICT during Covid-19 and beyond: practices, policies and insights


Date:27/04/2020


Beltug members have been contacting us to find out how other companies are handling their ICT challenges in this difficult time. Beltug wants to be a ‘peer lifeline’ for ICT decision makers, whether they are at home or at the office, keeping their colleagues connected.

 

We carried out a Consultation asking our members to share tips and concerns about ICT during Covid-19. We received a lot of interest and responses: more than ever, companies are looking to learn from the experiences of other organisations. Thank you for the many contributions.

 

Covid-19 – Peer practices

 

We have brought together the input we received from our members. The 15-page paper includes insight into:

 

  • Challenges of the massive switch to teleworking
  • Tips for security and privacy
  • Beltug’s 'Guidelines for creating a Privacy Awareness and Training programme'
  • An overview of security and privacy tools from the Dutch Data Protection Authority
  • Practical tips for web meetings/web conferencing
  • The impact on software licences and contracts, including tips and insight
  • Hardware
  • Cash flow optimisation
  • Wi-Fi performance
  • Minimising patch management in crisis situation
  • Performance of telecom networks and cloud infrastructure (data networks, telephony networks, in Belgium, at the European level, cloud – data centres, collaboration tools)
  • Leadership tips: anticipating for tomorrow, embracing the positive elements of homeworking and web meetings, using the missing links and business continuity

 

The paper is available for our members here (after login).

 

 

Extra information from IT providers

 

We have assembled extra input from IT providers into a separate paper for our members, available here (after log-in).

 

 

Real-life examples of homeworking policies

 

The responses from the first Consultation made it clear that companies are looking for inspiration and information on homeworking policies in the new circumstances: the massive scale of the shift, the need for more flexibility for employees, etc. A second Consultation went out, asking companies to share their own homeworking policies.

 

We are pleased to provide several real-life homeworking policies ( available to members after log-in), which have been anonymised, to provide you with ideas for tackling your own homeworking challenges. You can find them here.



 

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