Beltug

BELTUG paper - How to choose a communications service provider?


Date:12/09/2007


BELTUG Checklist

How to choose a communications service provider

Contents

1 INTRODUCTION 3
2 PREPARATION – BUSINESS CASE, DUE DILIGENCE, LONG LIST, RFI 4
2.1 The Business case 4
2.2 Due diligience 4
2.3 The long list 4
2.4 Request for information (RFI) 5
3 CRITERIA – BUSINESS OBJECTIVES, FUNCTION, TOTAL QUALITY, TOTAL  COSTS, IMPLEMENTATION 6
3.1 Business  objectives 6
3.2 Function 6
3.3 Total quality 7
3.4 Total cost 8
3.5 Implementation 9
4 SELECTION – THE SHORT LIST, RFP, EVALUATION, DECISION 10
4.1 The short list 10
4.2 Request for proposal (RFP) 10
4.3 Evaluation 11
4.4 Decision 12
5 CONTRACT – RELATIONSHIPS, IMPLEMENTATION, SLAS, PRICING, FUTURE PROOFING 13
See BELTUG’s papers on Contracts and SLAs for in depth information on this topic. 13
5.1 Relationships 13
5.2 Implementation 14
5.3 Service level agreement (SLA) 14
5.4 Pricing 15
5.5 Future prooing 15
6 CONCLUSIONS 16

PLEASE NOTE:

THIS PAPER SHOULD BE READ IN CONJUNCTION WITH

BELTUG’S Telecoms contract recommendations from the users' viewpoint
BELTUG-paper SLA recommendations
 



 

Dear visitor,

Access to more information about this topic and/or to download the paper is easy and fast, but exclusively for Beltug members (just login to get access).

Beltug gathers a lot of information. Here you find the advantages of Beltug membership

The Beltug Team

Click here to login




>>> Back to overview