|-Case study: Blackberry and iPhone, by Roeland Vander meiren, Sr. IT Manager, Pfizer/President BELTUG|
|-Case study: Windows Mobile/HTC, by Luc Van Durme, ICT Service Management, EANDIS|
|-The service provider speaks up: the criteria you can use to make a choice, by Joran De Bruyckere, BID Manager - Pre-Sales & BID Support & Customer Life Time, Mobistar|
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