Presentations from the event are available for Beltug members (after login):
‘-as-a-Service’ is the future, said Tibor Kosche, VP Global Cloud Sales at T-Systems Digital Division, as he started off his presentation. In fact, he believes that SaaS, PaaS, IaaS and BaaS (Software-, Platform-, Infrastructure- and Business-as-a-Service) will be the only models available in the future. As consumers, he explained, we have all fully integrated 'as-a-service' in our lives: with our emails, online services, and more. Why then are enterprises reluctant to adopt this approach? Despite this hesitation, T-Systems predicts exponential growth for 'as-a-Service' offerings by 2019, and we will all be consumers. Not all ICT will be in the public cloud though. Data centres will continue to exist - but a hybrid approach will often be the ideal solution. To conclude, Tibor explained how T-Systems is collaborating with Huawei on their 'Open Telekom Cloud': a large scale, OpenStack-based public cloud solution.
Pepijn Goossens, Manager IT Service Continuity at Royal BAM Group, then gave an overview of the complexity of BAM’s ICT environment. All the various contractors of this large construction company are responsible for their own ICT, but the overall ICT department defines a common strategy and provides direction on how to set up the ICT components. Business continuity is, of course, a point of particular interest, especially within this complexity. Backup & restore and disaster recovery therefore form a separate domain within ICT. Pepijn explained how and why the Group chose to work with a partner- Sungard Availability Services - and opted for their managed backup and restore solution and for their managed disaster recovery solution. Slides 24 and 28 of the presentation provide an overview of these two solutions.
For Multipharma, enabling and engaging pharmacists to provide value-added patient care is essential to its identity, and its data centre is key, explained Bernard Pierre, Interim IT Manager NWoW, Multipharma. This Belgian co-op of 300 pharmacies has over 2000 employees, in a market constantly facing more and more regulations, transformation into a retail market, etc. Multipharma responds to these trends with some key strategic initiatives (see slide 9). Ensuring your people are with you is critical, Bernard emphasized; you must pay attention to change- and people management. The challenging pharmacy market also places high demands on security and connectivity. This is why Multipharma decided to outsource its data centre migration project to Proximus, which has ample in-house skills. And while this migration is a success story, Bernard concluded that you cannot underestimate the hard work. Have a look at slide 13 for the lessons learned.
When talking about data centres and cloud services, first decide on the outcome you want and then base your project decisions on that (rather than first deciding on 'cloud or no cloud'), began Gunter Dewitte, Manager Core Technology Services at delaware. Gunter presented the delaware view on the future of IT Infrastructure, and shared how BT is a key partner in providing the customers the right solutions. In his overview on how IT infrastructure will evolve over the coming years (and “IT infrastructure is everywhere", he stated), he emphasized that security - ID management, data protection, etc. - will remain key. The role of the ICT providers is shifting, he continued, to:
This means that transparent agreements and a good relationship are valuable assets when working on your ICT infrastructure, he concluded.