Frank Robben, General Manager at the Crossroads Bank for Social Security and the eHealth-platform, opened the session, pointing out that terms such as 'entities', 'authentication', 'mandates', 'authorisations’ are often used incorrectly in the context of digital authentication (slide 5-10). Terminology matters, he highlighted.
Critical success factors for digital authentication projects are
Frank argued strongly in favour of a common vision across institutions, and a hands-on approach to getting things done and making sure they work - limiting the judicial and administrative burdens. He suggested a structured distribution of tasks (slide 15-16).
After an overview of the policy enforcement model (slide 17), Frank pointed out that this system makes it fairly easy to federate to other systems, such as a foreign social security system (e.g. to authorise a French doctor to access patient data for a Belgian citizen in a French hospital). To implement such an identity authentication, a range of security levels are defined, from very strong (eID in combination with PIN code on a wired card reader) to less strong (user ID and password), depending on user needs and applications.
Finally, Frank described how the eIDAS regulation influences the policies of authentication, and the framework of the Belgian law (slides 25-33).
Next, Kris De Ryck, CEO of the Belgian Mobile ID consortium, stated that a digital society needs a digital identity. In May 2017, the consortium launched the itsme® tool for identity authentication and log-in to government sites via mobile phone. It combines the user's SIM card, phone and smartphone, to enable identity authentication.
Itsme® functionalities are intended to enable digital processes - logins, confirmations (of a payment, an order, etc.), signatures (of a contract, etc) and data sharing.
Throughout it all, three features are key:
More and more users are turning to itsme®, and more application areas are to come (slide 14).
To finish out the event, Bram Lerouge, CEO of Doccle, described the Doccle platform for connecting with suppliers and with companies. The administrative burden for end-users is reduced, while APIs ensure suppliers can easily integrate the platform into their own websites. This enables the creation of a broad ecosystem with multiple stakeholders, to make digitisation easier. Results can include improved finances (e.g. invoices are paid in a timelier way) and a more valuable customer experience.
Bram then explained that eIDAS offers companies an opportunity to scale, and provides a competitive edge. The recent EU regulations - eIDAS, GDPR and PSD2 - have one overreaching goal: to give control back to the individual data owner. Simplicity will increasingly be the norm - even a commodity. So it's important for companies to consider how much value they can create, and how can they optimally leverage data and technology. Bram concluded with emphasising that legislation is always about working in teams.
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