In this N-sight, we heard the legal perspective of what you need to cover in your contracts, and how to make the contract process smooth. Then, we participated in an interactive discussion on participants’ concern, issues and experiences.
The presentation by Piet Herman, Contract creation consultant, is available for our members, after log in.
What should be in your hybrid IT/cloud contracts
First up, Laurens Dauwe, IT & Telecom lawyer with Stibbe, brought his significant experience in different sectors to bear, to explain what you need to consider when negotiating your contracts for cloud and hybrid IT.
Laurens provided some spot-on advice, starting from the end: in other words, prepare your exit from the cloud contract at the beginning of the process. Stibbe has seen companies go through some bad experiences! Sometimes cloud providers refuse to give back your data: ask for termination assistance. Also, look at the exit as a project: in most contracts, it’s a good idea to foresee an extension of the termination period.
His other advice:
How to successfully contract for IT outsourcing
Piet Herman, Contract creation consultant, then shared his experience, lessons learned and best practices. An outsourcing contract needs to be understandable, he started, including for the technical people involved. But you need to be a reasonable customer: your provider can’t ‘push’ your CSR codes to all of their subcontractors. Stay to-the-point.
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The Beltug Team
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