Using Emergency Numbers used to be simple. But evolutions in telephony - especially mobiles and VoIP - have made it complex. It has become more difficult for emergency dispatchers to locate some callers using technologies like the PSTN system and Calling Line Identity. This situation can be very dangerous to people who need emergency assistance: whether police, ambulance or fire brigade.
New regulations highlight the need for a solution, but do not help to determine what that solution will or should be. So how can the directives be implemented? BELTUG is taking action: lobbying regulators and the telecoms industry alike, to help ensure that adequate solutions, reflecting evolving technology and needs, are developed.
Find out the current status of the Emergency Number regulations, the challenges and BELTUG's action points in our paper "Changing Emergency Number regulations".