Datanews has published an Opinion article by BELTUG Managing Director Danielle Jacob highlighting the evolutions in relationships in the communications market, and the corresponding changes in the balance of power.
For a long time now, ‘telecoms’ has been about much more than connectivity and telephony; businesses need a wide range of choices in all areas. The article discusses how large international providers are working with local providers to offer solutions that can meet local needs, while smaller, flexible providers are developing some very interesting niche solutions. The integration of unified communications with telephony is creating challenges, while the opportunities of the cloud cannot be ignored. Roaming, the Internet of Things and the regulatory framework add complexity to the equation.