Minimizing patch management in crisis situation
Call from digital service user associations to major providers
Beltug, Cigref and CIO Platform Nederland represent several thousand private and public organisations in Belgium, France and the Netherlands that use digital services.
Since the generalisation of containment measures in Europe and throughout the world to combat the spread of COVID-19, companies and public organisations have organised in a few days the implementation of teleworking by employees and external service providers, on an unprecedented scale in terms of volume of users, speed of deployment and expected duration.
We would first of all like to compliment the providers of software, digital services and infrastructures on the impressive efforts they have shown in scaling up over the past weeks. We hope we can all continue to rely on them and their products and services in these difficult circumstances.
As many of the crucial functions of the ICT Departments must also now be monitored from remote locations, some of our members have alerted us about their difficulty in managing the patching of software and IT solutions in crisis context, and more particularly in situations of widespread homeoffices.
That is why our associations call, on behalf of their member organisations, on all suppliers concerned to take measures in favour of the temporary reduction of patching:
According to our sources, Microsoft is working in this direction. We call on other software publishers and cloud providers to do the same.
Beltug Cigref CIO Platform Nederland