Back to Easy Switch: All about easily switching telecoms provider
As its name implies, Easy Switch is all about easily switching your telecoms provider. This year, the law regarding switching fixed line services and service bundles has been adapted; it will enter into force on 2 October 2023. One of the new modifications is the inclusion of operators providing standard tariff plans to business customers on the Belgian market.
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Overall, however, large organisations – like most of Beltug’s members – will not see any changes, as the law is limited to standard packages. Adapting it to include customised services proved too difficult. The current extension thus mostly impacts self-employed people, NGOs and small organisations, who should find switching easier as of next year.
Beltug participated in a workshop of the Belgian Institute for Postal Services and Telecommunications (BIPT) to discuss how operators will implement the technical changes. To ensure improved switching, there will now also be a verification number to make certain the switching ID is correct, and thus avoid the transmission of incorrect codes to the new operator.
While Beltug has evolved to cover digital technology, telecoms – and Easy Switch – remains important to us and our members, and we continue to discuss matters with BIPT and other stakeholders.