RPA takes over repetitive business processes, such as invoice processing, so staff can spend their time on tasks that add real value for the company and themselves. Initially, it was based on how the user performs the task, and would mimic or repeat the manual processes in the interface. But we wanted to see how the technology has evolved, and how it is being used in real situations.

Jon Holvoet from Credendo set the scene: the company has begun evaluating the possibilities of an RPA solution. Then, Joris Van Ostaeyen of robonext explained how to strategically implement RPA. Finally, Bram Vanschoenwinkel of AE introduced us to ‘Cognitive RPA’, which adds Machine Learning into the mix.

Presentations and the recording from the event are available to our members (after log-in).

  • Credendo presentation: Case: Evaluating the potential use case and return of RPA
  • robonext presentation: Getting strategic with RPA
  • AE presentation: RPA as key enabler to enhance human abilities and empower people