eSignatures: Questions, hurdles and recommendations from the Beltug roundtables

Recently, a member approached Beltug for a Consultation on eSignatures, in order to learn from the experiences of other members. eSignatures are a complex topic, involving a lot of choices to be made and processes to be set up. The Consultation revealed that our members are at different stages: from initial investigations, to full adoption.


It was also clear that there was a real interest in getting together to discuss the topic in a small group.


Beltug organised two roundtables: one for ‘users only’ and the other with relevant providers selected by the members, to get both perspectives.


The report from the users-only roundtable is here, and the report from the meeting with suppliers is here (both available after log-in).


'Users-only' roundtable


At the ‘users only’ event, some 20 companies discussed a number of the hurdles facing them when considering adopting eSignatures, including:

The participants were able to arrive at some recommendations. Firstly, there is much more to eSignatures than just the switch from handwritten to digital. You need to consider your entire contracting process, including assessing the necessity of signatures. Secondly, as always, you want to avoid a lock-in situation with a specific provider, tool or signing process.


Roundtable with suppliers


The second roundtable invited members to talk with representatives from itsme, Doccle and Connective. About 15 members discussed the subject with the suppliers. The discussions explored the practical realities of eSignatures, including the fields of:


Finally, the participants addressed how to find suppliers of qualified services.


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