Beltug's activities and achievements


Beltug brings together digital technology leaders from all sectors. You can meet colleagues, exchange knowledge and hear the views of others. Don’t miss these invaluable opportunities! Each year, Beltug organises 35 different activities; in 2016, some 2000 people registered for these activities. For the latest overview check our agenda.

Beltug VIP event
Our executive event, with a high-level program and keynote speakers. The place to be for networking, with about 300 digital technology users, ICT providers, government representatives, etc.

Beltug Bar
Excellent network opportunities, plus strong content. Join about 100 other members for these events.

Beltug X-changes
Concise and to-the-point dissection of a topic, with half-hour presentations followed by discussion between the participants. A not-to-be-missed occasion to exchange ideas.

Beltug N-sights
Our 'info-sessions': learn about specific topics. Speakers will offer insights into trends and new technologies, and - importantly! - how to prepare for them.

Beltug 'Users Only' sessions
Express yourself openly on topics with only your peers - no providers are present.

Beltug Challenges
An ideal opportunity to discuss concerns or business market topics with an ICT service provider, who will respond to challenging questions from a group of digital technology decision makers.

Beltug Summer Saturday
Every September, Beltug invites all members for a cultural day trip with your partner.



Beltug represents digital technology users to government and ICT suppliers. Below you can get a taste of some of our many success stories. These show how our efforts concretely help strengthen the position of digital technology users like yourself, here and abroad. We make sure your voice is heard!

We want our members to be the best-informed digital technology decision makers.


The GDPR comes into effect on 25 May 2018. As our members continue their preparations, we have worked to provide specific tools and targeted events to support them in the IT implementation. Here on our website, you can find tools relating to your relationship with your IT vendor, templates to use internally in your company, and presentations with insight from our events.

Towards a competitive market for e-archiving: Beltug Position

On 1 July 2016, the European eIDAS (electronic IDentification and Authentication Services framework) came into force. The objective is to build a sense of trust in the digital economy, through reciprocal recognition of electronic signatures, etc., in the EU.
The Digital Act was published in Belgium on 28 September 2016, bringing Belgian law in-line with eIDAS. It was extended with a specific Belgian section on e-archiving.

Beltug is pleased that Belgium is including e-archiving; this puts us ahead of many countries. E-archiving is a service that can benefit all companies, from the smallest SME to the large multinational.
For them to benefit from this new law, however, we need a healthy market with a lot of competition. Certain missing aspects for potential service providers must be addressed to achieve this.

Beltug has prepared a Position (Dutch only), explaining the situation and pleading for co-operation between the government and the private sector, in order to create a good, short-term framework.

Tax deduction on software innovation - Beltug worked with EY on a position towards the government.

The Government has decided to include innovation in software in the new innovation deduction, replacing the patent income deduction. Beltug applauds this decision, which offers important benefits not only for the ICT sector, but also for other companies investing in innovative software. Furthermore, this decision will not only include software that is licensed commercially, but also software that is used internally. Beltug has been working closely together with EY to prepare our position to the Government.

Beltug, Proximus, Telenet & Orange market study on Business ICT market in Belgium

Beltug was very pleased to join forces with Proximus, Telenet and Orange for a 2017 market study, following on our own market studies in 2015 and 2016. In total, more than 1500 companies, from Small Office/Home Offices to large multinationals, responded. An exclusive, members-only report on the results for companies with 200+ employees has been published.

Whatever the important issues of the day and for our members – from data protection, to the digital economy and its fiscal issues, software licences, barriers to competition or the New Way of Working, etc. – BELTUG deals directly with government and regulators to make sure that the concerns of the user are acknowledged. Through papers, responses to consultations, user positions and face-to-face meetings, Beltug is an active player in lobbying for the development of communications policies in Belgium.  

Beltug as a spokesperson for digital technology

Beltug was selected for a seat in the “Digital Minds” of Alexander De Croo, Minister of Digital Agenda, and was invited to join the Privacy Platform of Secretary of State for Privacy Bart Tommelein.

Beltug as an intermediator towards ICT providers

Beltug meets with ICT service providers on behalf of the digital technology users to address a range of issues and ensure that the voice of the business user is heard.

Software licence and software asset management issues

Beltug is very active in software licence issues and software asset management, including publishing a Software Licensing Audits Checklist. On the international level, we published a Software Publishers Code of Conduct, which we discuss with major software providers and BSA. In addition, we organise targeted events to help members with their software asset management.

Collaboration with CfDTN – Cercle du Numérique

The association CfDTN – Cercle du Numérique ('Cercle francophone des Décideurs des Technologies du Numérique', the ICT decision makers in Wallonia and Brussels) is a member of Beltug for their entire association. This important agreement gives added weight to joint lobbying efforts, while their members can benefit from the rich Beltug content.

Beltug Recommendations on Corporate Policy for email, internet, tablets, smartphones, BYOD and more

Beltug's Recommendations on Corporate Policy paper brings together legal issues, security, Human Resources, ICT and social security insights.

More case stories on more topics

Our agenda offers about 20 case stories each year, as our presenters share their real-life experiences.

International lobbying via INTUG

As a leading member of the International Telecoms Users Group, Beltug participates in lobbying and developing common user positions internationally, especially towards the European Commission, but also to organisations including OECD, ITU and APECTEL.

Annual survey on the priorities of digital technology decision makers

With our annual survey, we ensure that our members’ voices are heard, and that we work on the right priorities. Every year, these are updated and reflected in more than 30 activities - combining information sessions, interactive discussions and papers - offered over the year by Beltug.

Tools for members to prepare their roadmap to the GDPR

Beltug is active in providing sessions and tools on the GDPR for our members. You will find exclusive tools and documents for members on our website.



Earlier successes

Government e-invoicing initiative

Beltug addressed the government e-invoicing initiative for business users, meeting with the involved government parties to discuss the initiative and to get answers for the business users on implementation dates, practical aspects, and more.

The Mobile Data Index

Our Mobile Data Index surveys allowed us to track how mobile data prices and volumes evolved on the Belgian business market. We recommended actions to our members to build a real market trend line.

F2M Barometer to fight high tariffs

The Fixed-to-Mobile Barometer brought transparency to the rates charged to users by fixed operators, following the decrease in termination rates of the fixed operators to the mobile operators. The Barometer made it clear to what extent providers were passing on the decreased costs to the end-user. Read more.

Amendment of the law on electronic communication

Beltug submitted an amendment for the telecoms legislation to restrict the definition of “operator.” Thanks to the acceptance of this amendment, organisations such as banks, government departments, hospitals, etc. are not classified as “operators” and are not subject to the same duties and restrictions. Read more.

Beltug coordinated telecoms Business Continuity survey for banks

Beltug was asked by the four major banks in Belgium, plus Euroclear, to carry out a provider survey on Business Continuity. The final documentation provided by Beltug exceeded even the expectations of the Committee for Financial Stability. Read more.

Liberalisation of .be and .eu domain names

Beltug played a major role in the, the non-profit organisation responsible for the .be. domain names. is also one of the founders of EURid, the European Registry of Internet Domain Names.

Leading role in standardising electronic invoicing for telecoms

In the early stages of the telecoms market liberalisation, Beltug advocated the introduction of electronic invoicing by the various operators. In 2003, Beltug, Belgacom and the Platform of Telecom Operators received an official approval of the Ministry of Finance, meaning that operators could start implementing the “electronic invoice, without a paper copy” on a legal basis, long before the general electronic invoice was introduced in Belgium.

In the meantime, the technology has evolved favourably, introducing a wide range of tools and applications for data exchange across multiple formats.

Study on business expectations and perceptions

In order to help ICT departments improve their relations with their internal clients, Beltug carried out a survey in May 2006 to provide an objective view of the expectations and perceptions of e.g. the heads of business lines and the functional departments supported by ICT. Read more, with a link to the study.

Annual survey on telecoms market

Each year, from 1998-2003, Beltug carried out a survey among professional ICT users on their assessment of the fixed, mobile and internet providers in the market. This survey was key in assisting organisations to become familiar with the new players entering the Belgian telecoms market after liberalisation. Read more.

Early price indices after liberalisation

After liberalisation of the telecoms market in Belgium, it was quite difficult for organisations to assess the competitiveness of providers’ tariffs. Beltug established an index in which each provider would indicate the tariffs that would be charged for several fictitious business cases. The indices were updated every 6 months until 2004, when the market was more mature. Read more.

Unique Simbox Simulator tool

Beltug, together with Tam Tam Consulting, put together a unique Simbox Simulator tool exclusively for Beltug members. By allowing members to compare their fixed-to-mobile costs with and without a simbox, it allowed them to determine the business case for keeping or getting rid of their simboxes. Read more