Topics in 5 areas have been defined:
- IT Governance & asset management
- IT Competences
- Individual Software vendors. A SAP subgroup was created to discuss common issues and to set up a structural consultation with SAP.
Within these focus areas, the Task Force is already working to organise concrete actions, including:
- Preparing a meeting with Microsoft for interested user members. Some potential topics to be covered will include privacy/GDPR, account manager relationships, the negotiation process, moving to Azure and the (re)packaging of functionalities.
- An exchange of SAP experiences, to share and discuss best practices on negotiating and/or contracting with SAP, especially regarding the move to S/4Hana, and to learn from each other how to get ready.
- Preparing input for an international supplier satisfaction survey, which will be organised together with sister CIO organisations in other countries.
- Preparing user input for a SaaS Code of Conduct for Data Portability. The European Commission wants to enforce the Free Flow of Non-Personal Data regulation using a self-regulatory process where stakeholders from the industry define through a code of conduct how organizations can be enabled to switch from providers and port their data into a new environment of their choosing. SAM Task Force consolidated input on the SaaS CoC from Beltug and user groups in other countries, to arrive at common position.